Making great AI experiences requires trust
• 1mind recognises that the confidentiality, integrity and availability of information and data created, maintained and hosted by us are vital to the success of the business and privacy of our partners.
• As a service provider/product, we understand the importance in providing clear information about our security practices, tools, resources and responsibilities within 1mind so that our customers can feel confident in choosing us as a trusted provider.
• This Security Posture highlights high-level details about our steps to identify and mitigate risks, implement best practices, and continuously develop ways to improve.
• If you have any questions, please contact the team at security@1mind.com
Founded in 2024
Continuously monitored
Access Control Policy
Access Control Procedure
Acceptable Usage Policy
SOC2 Type 2 Compliance Report
Jul 2, 2025
1mind Accepted Under Data Privacy Framework (DPF)
Jun 4, 2025
AI Penetration Test Completed Successfully
May 30, 2025
1mind Completes Cloud Security Alliance - CAIQ
May 29, 2025
• Enterprise ChatGPTs are great for basic information retrieval, but they're generic, require coding for customization, are not goal-driven, and lack intuitive knowledge management.
• 1mind has high fidelity goal structures and mixed-media conversational capabilities like sharing slides, sharing a demo, suggesting links, multi-goal conversations, and branded end-user input options.
• 1mind includes data control & transparency, as well as conversational reporting.
• 1mind is easy to deploy and includes seamless integrations with web, zoom, in product, CRM, etc.
• 1mind is built on years of research that combines a face, voice, and rich conversational abilities to create human-like interactions.
• 1mind is able to perform multiple tasks within a conversation, while LLMs are single-task based and can only carry out one at a time.
• 1mind is enterprise grade, and has robust interfaces for employee and customer-facing applications.
• 1mind stores conversational memory. The AI keeps track of things discussed in a conversation which influences her contextual response and stores the each conversation in long term memory to be accessed in future conversations. This is critical across go to market teams.
• 1mind has sophisticated guard rails that help prevent hallucinations beyond customer data. This includes a variety of our own models, fine-tuning, and deterministic + non-deterministic models all working in unison. The basic LLM + RAG approach for Q&A often hallucinates when there are no matches in the RAG dataset.
• Data security is crucial. 1mind stores data in secure, private environments tailored to each enterprise's needs. 1mind has multi-tenant SaaS, single-tenant SaaS, and private cloud deployment options available.
• The platform supports secure integrations with enterprise tools and maintains strict compliance standards.
• The 1mind platform leverages a combination of proprietary models in addition to supporting external large language models. If external models are selected, these models only consume fragments of the customer data temporarily during usage and do not store or leverage this customer information in any other way.
• By leveraging Enterprise versions of LLMs, it ensures that your data won’t be used in the LLM training dataset. The LLMs terms of service protects against using your data in their models.
• 1mind prioritizes data privacy and adheres to all relevant regulations to ensure your information is handled with the utmost care.
• 1mind is GDPR and CCPA compliant, as well as compliant with the SOC2 Privacy Trust Service Criteria. Per these policies, users can request to receive a copy of their data, modify it, or delete their data accordingly.
• With these certifications, the company has implemented technical and organizational measures for effective data security as required. From safeguarding unauthorized disclosure, use, or access to personal data to maintaining encryption standards or pseudonymisation as applicable, 1mind takes data privacy seriously.